Big box, children’s clothing store Gymboree has transitioned to a flexible point of sales system (POS), which allows store staff to not only process secure payments from anywhere within the store but also allows access to inventory and order information. The company selected a mobile POS which allows for wireless retail transactions. This has, in effect, de-centralized the cashier, as credit card scanners are attached to tablet computers or smartphones.
If your business has not considered a flexible POS system, here are 10 retail and service industry specific advantages for considering a wireless POS system:
As e-commerce sweeps in, retailers resting on the physical storefront recognize that there are two important factors at play that must be addressed. As labor costs rise, they must work to keep costs down, and as consumer expectations change, they must evolve to suit them.
Robots address both of these issues. A report says that within the next five years robots will be responsible for 6% of jobs in the United States being eliminated. Many of the issues that retailers face on a consistent basis can be combated by robots. Peak hours that are undermanned, high employee tuner-over rates, theft, messy stores, etc., can all be dealt with by robots.
There’s no debate about the fact that retail and technology are merging. With the influx of e-commerce, apps, and social media touching all facets of life, retailers who are committed to success recognize that keeping up with technology is a necessity in this day and age.
But, perhaps the sharpest of retailers are doing even more than that. As Forbes Contributor Michael Jones points out, if you want to stay ahead of tech trends in retail, then think like a tech company instead of a retail company.
The retail landscape is shifting radically and quickly. This is not your grandmother’s shopping trip, and for the most part, that’s a good thing. Now, consumers have access and agency like never before. For the retailer, that means that customers are able to interact with businesses and buy products in a way that is flexible and fun. Here are three major trends affecting the retail industry today.
A recent study shows that nearly two-thirds of adults in the U.S. use social media. Retailers, from large multi-nationals to small regional shops, utilize sites like Facebook, Instagram, and Pinterest to promote their brands. These sites not only allow retailers to communicate with customers and spread their brand, they also act as an informative space so that consumers are aware of current promotions and news.
Whether or not you have a social media presence, odds are people have looked for it. Facebook reviews alone have become a significant source of feedback that are useful for businesses and consumers alike. Here are three ways smart retailers utilize social media: